Get in Touch With Us

Whether you have a question about a specific platform, spotted something on this site that needs a closer look, or want to suggest a new sweepstakes casino for us to review, this page explains the best way to reach the team behind Sweeps Casinos and what you can expect once you do.

How to Reach Us

Email is the most reliable way to contact us. Every message is read by a real person — no automated filters standing between you and a genuine reply. Write to us at [email protected] and aim to include a brief description of your enquiry in the subject line. That single step helps us route your message to the right person and get back to you faster.

Our standard response window is two working days. During particularly busy periods it may run slightly longer, but we will always follow up.

What You Can Contact Us About

We welcome all kinds of messages. The most common reasons readers reach out include:

• Content questions — If anything on our site is unclear, or you want more detail about how a particular sweepstakes casino works, just ask. We cover the dual-currency model, state availability, redemption processes and more across our pages, but we know that specific situations sometimes need a direct answer.
• Corrections and factual updates — Accuracy matters to us. If you believe something we have published is out of date or incorrect — an excluded state list that has changed, a welcome offer that has been updated, a redemption threshold that no longer applies — please flag it. We review every correction report seriously.
• New platform suggestions — The sweepstakes casino space moves quickly. If you have come across a newly launched platform that you think belongs on our radar, let us know its name and why you think it is worth a look. We cannot guarantee coverage, but we do read every suggestion.
• Feedback on our reviews and rankings — Our editorial ratings and write-ups reflect our own research and analysis. If you have direct experience with a platform we cover and believe our assessment misses something important, we genuinely want to hear it.
• Partnership and commercial enquiries — If you represent a sweepstakes or social casino operator and want to explore whether your platform could be included in our coverage, please introduce yourself, outline the platform and describe what you have in mind. Note that commercial relationships do not determine editorial rankings — position on this site reflects our independent assessment.
• Responsible play concerns — If you or someone you know is struggling with casino-style gaming, mention it in your message and we will point you toward appropriate support resources. These platforms are intended for adult entertainment only, and responsible play is something we take seriously.

What We Cover — and Where to Look First

Before reaching out, it is worth checking whether your question is already answered elsewhere on the site. Our reviews cover the platforms ranked on this page in detail, including their welcome offers, coin structures, game libraries, eligible states, and redemption conditions. If your question is about sweepstakes casino gaming more broadly — how the sweepstakes model works, which states restrict access, how Sweepstakes Coins differ from Gold Coins, or what identity verification involves — the answer is likely on one of our main content pages.

For questions specifically about traditional gambling regulation rather than the sweepstakes model, you may find our coverage of the wider online gaming landscape useful — for example, our page on non-GamStop casino options addresses a different regulatory framework entirely and may help you distinguish between the two.

What Happens After You Write to Us

Once your message arrives, it is assigned to a team member with relevant knowledge of the topic. We do not send automated acknowledgements in place of real replies. You will receive a response from an actual person who has read what you wrote.

If your message relates to a factual correction, we will investigate before responding — which occasionally means the reply takes a little longer than two days. We would rather take the time to get it right than respond quickly with something inaccurate.

If your enquiry is about a platform's current terms, state eligibility or offer details, we will direct you to the most current information we have and encourage you to verify directly with the operator, since promotional terms in the sweepstakes space can change without notice.

A Note on Editorial Independence

Sweeps Casinos operates as an independent comparison and review site. The platforms ranked here were assessed through our own research process. This site may earn commission when readers visit or sign up to a listed platform, but that commercial relationship does not determine where any platform appears in our rankings. Our editorial team and our commercial relationships are kept separate, and no fee buys a higher position.

We mention this here because it is relevant to partnership enquiries: we are open to working with operators who meet our editorial standards, but inclusion and ranking remain editorial decisions.

Your Privacy

When you email us, we use the information you provide only to respond to your enquiry. We do not add you to marketing lists or share your details with third parties without your consent. If you have a specific question about how we handle personal information, include it in your message and we will address it directly.

Thank you for taking the time to get in touch. We look forward to hearing from you.